Network Connex Privacy Policy

Please read this Privacy Policy carefully before using the https://www.networkconnex.com website (the “Website”) operated by NTI Connect, LLC dba Network Connex (“Network Connex”). Your privacy is important to us. It is Network Connex’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://networkconnex.com, and other sites we own and operate.

This policy is effective as of 12 November 2022 and was last updated on 1 November 2024.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information which may include one or more of the following:

  • Name
  • Company name
  • Email
  • Phone number

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

  • Sign up to receive updates from us via email or social media channels
  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or on any similar technologies
  • When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

Legal Basis for Processing (For EU and EEA Users)

For users located in the European Union, Iceland, Liechtenstein, and Norway, our legal basis for processing personal information includes:

  • Consent: We rely on your consent where required by law for certain data processing activities.
  • Contractual Necessity: Some information is necessary to fulfill a contract with you.
  • Legitimate Interests: We may process your data for our legitimate interests, provided this does not override your rights.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • a parent, subsidiary, or affiliate of our company
  • third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
  • our employees, contractors, and/or related entities
  • our existing or potential agents or business partners
  • sponsors or promoters of any competition, sweepstakes, or promotion we run
  • courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
  • third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
  • third parties to collect and process data

International Transfers of Personal Information

The personal information we collect is stored and processed in the locations where we or our partners maintain facilities. In cases where data protection laws may differ from those in your jurisdiction, we ensure that adequate safeguards (such as Standard Contractual Clauses) are in place when transferring your personal information to third parties or affiliates in other countries.

Your Rights and Controlling Your Personal Information

  • Access: Request information on the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data in certain circumstances.
  • Restriction: Request restriction of processing under specific conditions.
  • Data Portability: Receive your personal data in a commonly used format and transfer it to another data controller if feasible.
  • Objection: Object to the processing of your personal data, including for direct marketing purposes.

U.S. State Privacy Rights

If you are a resident of California, Colorado, Connecticut, Virginia, or Utah, you may be entitled to the following rights regarding your personal information:

  • Right to Access: You can request details of the personal information we hold about you.
  • Right to Correct: You may ask us to correct any inaccuracies in your personal information.
  • Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
  • Right to Obtain a Copy: You may request a copy of the personal information we hold about you in a portable format.
  • Right to Opt Out of Sales and Targeted Advertising: You may opt out of the “sale” of your personal information or the use of your personal information for targeted advertising. [Include a link to an opt-out page if applicable.]

To exercise any of these rights, please contact us at info@networkconnex.com or call us at +1 888-638-1198. We may need to verify your identity to process your request.

Use of Cookies and Tracking Technologies

We use cookies to collect information about you and your activity across our site. Cookies may be categorized as:

  • Essential Cookies: Necessary for basic website functionality.
  • Performance Cookies: Track website usage for performance optimization.
  • Advertising Cookies: Enable us and third parties to display personalized ads based on your browsing behavior.

You can adjust your cookie preferences at any time via your browser settings. Persistent cookies will remain until their expiration date or until they are deleted; session cookies expire once you close your browser.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Network Connex
5101 Thatcher Rd
Downers Grove, IL 60515
+1 888-638-1198
https://info@networkconnex.com